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Staples Global Alliance Partner
International Customers: a strategic alliance with Staples
To serve international customers worldwide, Schoch Vögtli works in a Strategic Alliance with Staples. As part of this Alliance, international customers can order their office supplies in 50 countries worldwide under a single contract, covering Europe, the Middle East, Africa, North and South America, Asia and Australia. Schoch Vögtli is Staples’ exclusive Global Alliance Partner to service international customers in Switzerland and Liechtenstein.
Participating in Staples international tenders, contracts and implementation
With Staples, Schoch Vögtli participates in international tenders, contracts and account management to international customers. Consequently, you can benefit from a single contract and a single point of contact for all your office supplies worldwide.
Next to a single point of contact for your global procurement headquarters, Schoch Vögtli provides you with our own national account manager and service desk to help with questions in Switzerland and Liechtenstein. As a result, you will have access to local service in our own language, while for your global procurement department, you will be serviced by Staples’ Global Account Team as a single point of contact for all the countries involved.
For a full overview of Staples and its Global Alliance Partner in the EMEA-region, please see http://www.staples.eu/where-we-are/
Uniformity: educating the Staples way of working
To provide you as an international customer with a uniform experience across various countries, our sales and sales support people annually receive trainings at Staples University. The education program ensures high quality and uniform modes of operation in the EMEA-region. As a result, you will have the same kind of customer experience over Europe.
In Switzerland and Liechtenstein, Schoch Vögtli sells Staples Brand Products. The high quality products with cost effective pricing will result in price savings throughout Europe within your organization, while maintaining high quality and bringing uniformity within your organization.
Access to Staples’ largest European warehouse
Products that may not be locally available but you would really need are almost certainly available at Staples’ largest European warehouse in Germany. As a Global Alliance Partner of Staples, Schoch Vögtli has access to procure at this warehouse. This enables you to order these locally non-available products at Schoch Vögtli, and have these delivered to you on your request.
As a Global Alliance Partner, Schoch Vögtli participates in the global reporting provided to our international customers. This differentiates our way of working from others in the market – you will have the same experience as if serviced by Staples’ own companies.